PDFILY SUPPORT

Help Center

Find answers about your documents, account, and subscription.

Subscription management

6 articles

How do I cancel my subscription?How do billing and renewal work?What if I see a payment after canceling?Where can I find my invoices?How do I ask about a payment or refund?What happens to my access when I cancel?

Account and sign-in

4 articles

How do I sign in to PDFily?Can I sign in without a password?What if I forgot my password?Where can I change my account details?

Using PDFily

4 articles

How do I choose the right PDF tool?When can I download my document?Which file types can I upload?Can PDFily make a scanned PDF searchable?

Troubleshooting

4 articles

Why will my file not upload?What if my PDF will not open?What if the converted file looks wrong?I cannot sign in. What should I do?